Luxury Management and Guest Experience
The Luxury Management and Guest Experience Master’s program at Glion Institute of Higher Education is a 1.5-year, full-time, on-campus degree that focuses on managing luxury brands and enhancing the guest experience. Students will explore topics such as luxury brand management, guest relations, and customer experience strategies in high-end hospitality.
Graduates will be well-equipped for luxury management and guest experience roles in prestigious hospitality businesses, with the skills to create and manage unforgettable experiences for luxury clientele. The program combines theory with practical knowledge, preparing students to meet the demands of the luxury hospitality market.
Key Facts
Key Facts
- Program Title: Luxury Management and Guest Experience
- Degree Type: Master of Science
- Duration: 1,5 years
- Mode of Study: Full-time, On Campus
- Application Deadline: 30 July 2026
- Location: Glion Institute of Higher Education, Switzerland
- Field of Study: Management Studies
- Language of Instruction: English
Program Structure
Semester 1 – Foundations of Luxury Management and Guest Experience
- Introduction to Luxury Industry
- Guest Experience Fundamentals
- Luxury Brand Management
- Consumer Behavior in Luxury
Semester 2 – Advanced Luxury Experience and Operational Excellence
- Managing Luxury Brands
- Guest Experience Design
- Advanced Hospitality Operations
- Service Excellence in Luxury
Semester 3 – Luxury Leadership and Final Project
- Leadership in Luxury Management
- Project Management in Luxury
- Luxury Experience Project
- Final Thesis or Field Project
Career Opportunities
Graduates of the Luxury Management and Guest Experience Master’s program are well-prepared for careers in luxury hospitality, guest experience management, brand management, and luxury retail. They can work as luxury brand managers, guest experience consultants, hotel directors, and customer experience specialists. With the growing demand for personalized luxury services, graduates have strong career prospects in luxury hotels, high-end retail brands, and exclusive resorts.
Why Choose This Program
The Luxury Management and Guest Experience program combines luxury service management with strategic brand management. Students gain expertise in delivering exceptional customer experiences, managing luxury brands, and providing top-tier services in hospitality. The program’s focus on high-end service excellence ensures that graduates are prepared to lead luxury service organizations and create memorable guest experiences in the global hospitality industry.
Contact Information
For further information, please contact the admissions office at:
Phone: +41 21 966 44 44
Email: admissions@glion.edu
Address: Glion Institute of Higher Education, Route de Glion 111, 1823 Glion-sur-Montreux, Switzerland
