Service Management, Sustainable Service Management
The Master of Science in Service Management, Sustainable Service Management (Management Studies) is a two-year, full-time on-campus program that focuses on managing service organizations with a strong emphasis on sustainability. The program covers key areas such as sustainable business models, service innovation, organizational development, and environmental and social responsibility in service systems. Students develop a strong understanding of how service operations can be designed and managed to balance economic performance with long-term sustainability goals.
Graduates are well-prepared for careers in sustainable management, service development, and organizational strategy within private companies, public institutions, and consultancy firms. The program emphasizes strong sustainable service systems and management strategy, equipping students with the analytical and practical skills needed to lead responsible and future-oriented service organizations.
Key Facts
Key Facts
- Program Title: Service Management, Sustainable Service Management
- Degree Type: Master of Science
- Duration: 2 years
- Mode of Study: Full-time, On Campus
- Application Deadline: 15 January 2027
- Location: Lund University, Sweden
- Field of Study: Management Studies
- Language of Instruction: English
Program Structure
Semester 1 – Foundations of Service Management
• Introduction to Service Management
• Sustainable Business Practices
• Customer Experience Management
• Research Methods in Service Management
Semester 2 – Advanced Sustainable Service Management
• Service Innovation and Sustainability
• Service Design and Delivery Models
• Ethical and Responsible Business Practices
• Elective Modules in Sustainable Service Management
Semester 3 – Applied Sustainable Service Management
• Managing Sustainable Service Operations
• Technology and Innovation in Services
• Global Service Trends and Challenges
• Fieldwork/Research Project in Sustainable Service Management
Semester 4 – Master’s Thesis & Final Project
• Independent Research / Thesis
• Sustainability in Service Sector
• Final Presentation & Research Evaluation
Career Opportunities
Graduates of the Service Management, Sustainable Service Management Master’s program are highly sought after in sustainability management, corporate responsibility, and service operations. With expertise in managing sustainable services and operational efficiency, graduates can pursue roles as sustainability consultants, operations managers, or service development managers. The increasing global focus on sustainability in service industries ensures strong career prospects in consulting firms, hospitality, and retail sectors.
Why Choose This Program
Service Management, Sustainable Service Management program focuses on service operations, sustainability, and sustainable business practices. Students will learn how to manage services with a focus on sustainability, balancing efficiency with environmental responsibility. The program prepares graduates for leadership roles in sustainable service management, equipping them to drive positive change in the service industry.
Contact Information
For further information, please contact the admissions office at:
Phone: +46 46 222 00 00
Email: info@lu.se
Address: Lund University, Paradisgatan 2, 221 00 Lund, Sweden
