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Terms & Conditions

STUUDY TERMS AND CONDITIONS

Effective Date: 25 June 2026
Last Updated: 25 June 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Stuudy website, mobile applications, digital platforms, communication channels and related services collectively referred to as the “Platform”.

The Platform is operated by:

STUUDY EĞİTİM HİZMETLERİ TİCARET ANONİM ŞİRKETİ

Registered address:
Mimar Sinan Mahallesi, Üsküdar Caddesi, Yedpa Sitesi No: 1H/2, İç Kapı No: 51, Ataşehir, İstanbul, Türkiye

MERSIS Number: 0781108918600001
Istanbul Trade Registry Number: 1012735
Tax Office: Kozyatağı
Tax Identification Number: 7811089186

Authorised representative: Fatih Batuhan Kablan

Trade name and brand: Stuudy

Website: [WEBSITE ADDRESS]
Support email: [SUPPORT EMAIL]
Legal email: [LEGAL EMAIL]
Telephone: [TELEPHONE NUMBER]
Registered electronic mail address: [KEP ADDRESS, IF AVAILABLE]

In these Terms, the company is referred to as “Stuudy”, “we”, “us” or “our”.

By creating an account, submitting an enquiry, uploading documents, requesting a service, making a payment or otherwise using the Platform, you confirm that you have read, understood and agreed to these Terms.

1. About Stuudy

Stuudy is an education technology and international education consultancy platform that connects prospective and current students with:

  • universities and higher education institutions;
  • language schools and educational institutions;
  • student accommodation providers;
  • insurance providers;
  • financial and blocked-account service providers;
  • telecommunications providers;
  • visa and relocation support providers; and
  • other education-related service providers.

Stuudy may also provide educational consultancy, programme matching, digital application support, document organisation, application tracking, communication support, artificial intelligence-assisted recommendations and related services.

The exact services available may vary according to the user’s location, selected destination, educational background, package, institution and service provider.

2. Definitions

For the purposes of these Terms:

“User” means any person who accesses or uses the Platform.

“Student” means a user who searches for, applies to or purchases an education-related service.

“Partner” means a university, language school, accommodation provider or other third-party organisation presented or accessible through the Platform.

“Business User” means a Partner or another commercial organisation using Stuudy to promote, offer or manage its services.

“Stuudy Service” means a service supplied directly by Stuudy.

“Partner Service” means a service supplied directly by a Partner.

“Consumer” means a natural person acting for purposes outside their trade, business or profession.

3. Stuudy’s Role

Stuudy may act as:

  • an international education consultancy;
  • a digital platform operator;
  • an application support provider;
  • a marketing or recruitment partner;
  • a referral or intermediary service;
  • an authorised representative of a Partner; or
  • a direct provider of a specific service.

The identity of the service provider will be communicated before the user makes a binding booking or payment.

Where a service is supplied directly by a Partner, the relevant contract is concluded between the user and that Partner. The Partner’s own admission requirements, payment rules, cancellation conditions and service terms may apply.

Where Stuudy is expressly identified as the direct provider, the contract for that service is concluded between the user and Stuudy.

Stuudy is not itself a university, embassy, consulate, immigration authority, accreditation authority, examination body, bank, insurer or accommodation operator unless expressly stated otherwise.

4. No Guarantee of Admission or Visa

Stuudy provides consultancy, matching, administrative and application support services. Unless expressly agreed in writing, Stuudy does not guarantee:

  • university or programme admission;
  • conditional or unconditional acceptance;
  • visa issuance;
  • residence permit approval;
  • scholarship approval;
  • recognition of qualifications;
  • acceptance of transferred academic credits;
  • accommodation availability;
  • examination success;
  • internship or employment placement;
  • approval of a blocked account or financial product; or
  • any specific academic, immigration or financial result.

Final decisions are made exclusively by the relevant universities, educational institutions, Partners and public authorities.

A rejection, delay or additional request made by a university, Partner, embassy, consulate or public authority does not by itself constitute a failure by Stuudy to provide its services.

5. No Legal, Tax or Financial Advice

Information provided by Stuudy concerning visas, residence permits, blocked accounts, insurance, taxes, employment rights or other regulated matters is provided for general informational and administrative support purposes.

Unless expressly stated otherwise, Stuudy does not provide legal, tax, immigration or investment advice.

Users should obtain professional advice where their personal circumstances require it.

6. Eligibility

Users must be at least 18 years old and legally capable of entering into a contract.

Users under the age of 18 may use the Platform only with the involvement and consent of a parent or legal guardian.

Where a parent or legal guardian purchases a service for a student, both the student and the contracting parent or guardian must comply with these Terms.

A person using the Platform on behalf of a company or institution confirms that they have authority to legally bind that organisation.

7. User Accounts

Certain Platform functions may require an account.

Users agree to:

  • provide accurate, complete and current information;
  • use their own identity and contact details;
  • keep their login credentials secure;
  • promptly update information that has changed;
  • notify Stuudy of suspected unauthorised access;
  • refrain from allowing unauthorised persons to use their account; and
  • accept responsibility for activity caused by their failure to protect their account.

Accounts may not be sold, rented, transferred or commercially shared without Stuudy’s prior written permission.

Stuudy may request identity verification before accepting documents, payments, applications or service requests.

8. Information and Documents Submitted by Users

Users are responsible for ensuring that all submitted information and documents are complete, accurate, authentic and legally obtained.

Documents may include:

  • passports and identity documents;
  • diplomas and graduation certificates;
  • transcripts;
  • university entrance examination results;
  • language certificates;
  • financial documents;
  • CVs and motivation letters;
  • admission documents;
  • insurance documents;
  • visa and residence documents;
  • recommendation letters; and
  • application forms.

Stuudy is entitled to rely on the information provided by the user.

Stuudy is not responsible for loss, rejection, delay or additional costs resulting from:

  • false or incomplete information;
  • missing documents;
  • incorrect translations;
  • expired documents;
  • manipulated or fraudulent documents;
  • failure to meet a deadline; or
  • failure to respond to requests for additional information.

Stuudy may suspend the service and report suspected document fraud to the relevant institution or authority where legally required or reasonably necessary.

9. User Review and Approval

Users must review important application information before final submission.

Where Stuudy provides a draft application, motivation letter, CV, form or document, the user remains responsible for reviewing and approving its accuracy.

A document will be considered approved when the user:

  • confirms approval in writing;
  • requests that it be submitted;
  • signs it;
  • uploads it to an application system; or
  • fails to raise a clear objection after being asked to review it within the applicable deadline.

10. Educational and Partner Information

Programme information, admission conditions, prices, deadlines, course dates, scholarship opportunities and other details may be provided by Partners or obtained from publicly available sources.

Universities and Partners may change their requirements, deadlines, prices and availability without prior notice.

Stuudy will take reasonable steps to provide current information but does not guarantee that every listing or communication will remain complete, current or error-free.

Before making a binding decision, users must review the latest official information supplied by the relevant university, Partner or authority.

11. Artificial Intelligence and Automated Services

Stuudy may use artificial intelligence, automated systems and algorithmic tools to:

  • recommend programmes or institutions;
  • analyse user preferences;
  • assess preliminary eligibility;
  • generate or improve draft documents;
  • organise application information;
  • support customer communication;
  • rank search results;
  • provide chatbot responses; and
  • personalise the Platform.

Automated recommendations may consider factors including:

  • educational background;
  • grades and qualifications;
  • preferred programme;
  • destination country and city;
  • language level;
  • budget;
  • programme availability;
  • admission indicators;
  • user activity;
  • Partner information; and
  • commercial cooperation with Partners.

AI-generated results may contain errors, omissions or outdated information. They do not constitute an official admission assessment or final professional advice.

Users must independently review important AI-generated information before acting on it.

Where reasonably available, a user purchasing a direct Stuudy consultancy service may request human review of an important automated recommendation.

12. Search Rankings and Sponsored Results

Stuudy may rank institutions, programmes and services according to factors including:

  • relevance to the user’s preferences;
  • preliminary eligibility;
  • location;
  • price;
  • availability;
  • programme language;
  • popularity;
  • service quality;
  • historical user interest;
  • completeness of Partner information;
  • response speed;
  • user reviews;
  • conversion likelihood; and
  • commercial arrangements with Partners.

Stuudy may receive commissions, referral payments, listing fees, marketing fees or other compensation from Partners.

A commercial relationship may affect the visibility of a Partner but does not guarantee admission, acceptance or service quality.

Sponsored content and paid placement will be identified where required by applicable law.

13. Partner Listings

Partners are responsible for ensuring that their listings, programme descriptions, prices, requirements, availability and promotional statements are accurate and lawful.

Partners must:

  • maintain current business information;
  • clearly identify applicable prices and additional charges;
  • provide accurate programme and service descriptions;
  • comply with education, consumer and advertising laws;
  • avoid misleading or discriminatory statements;
  • honour confirmed contractual commitments; and
  • cooperate with legitimate user complaints.

Stuudy may edit, restrict, suspend or remove content that appears inaccurate, outdated, misleading, unlawful or harmful.

Verification or publication of a Partner does not constitute a guarantee or endorsement by Stuudy.

14. Enquiries and Applications

Sending an enquiry or application does not automatically create:

  • admission;
  • enrolment;
  • a confirmed booking;
  • an accommodation reservation;
  • a scholarship;
  • a visa appointment; or
  • a binding Partner contract.

A contract with a Partner is formed only when the Partner issues the required confirmation or acceptance under its own rules.

Users must observe all deadlines communicated by Stuudy, the Partner or an authority.

Stuudy is not responsible for delays caused by:

  • the user;
  • universities or Partners;
  • application platforms;
  • embassies or public authorities;
  • banks or payment providers;
  • postal or courier companies;
  • translation or certification providers;
  • technical services outside Stuudy’s control; or
  • force majeure events.

15. Stuudy Service Packages

The scope of a paid Stuudy consultancy or application package will be stated in:

  • the relevant offer;
  • order confirmation;
  • checkout page;
  • invoice;
  • service agreement; or
  • written communication accepted by the user.

Unless expressly included, Stuudy’s service fee does not include:

  • university tuition fees;
  • university or application portal fees;
  • visa and residence permit fees;
  • translation or notarisation costs;
  • courier expenses;
  • language course fees;
  • accommodation rent, booking fees or deposits;
  • insurance premiums;
  • blocked-account funds;
  • banking and transfer fees;
  • examination fees; or
  • Partner charges.

Services outside the agreed package may be subject to an additional fee.

Where there is a conflict between these Terms and a separately signed service agreement, the separately signed agreement will prevail for the relevant service.

16. Prices

Prices will be presented before a binding order is placed.

The applicable offer should indicate:

  • the service provider;
  • the currency;
  • the service fee;
  • whether applicable taxes are included;
  • the payment schedule;
  • any known additional fees; and
  • applicable cancellation conditions.

Users are responsible for reviewing the final price and service scope before confirming an order.

Stuudy may change prices for future purchases. A price change will not retroactively affect an already confirmed order unless agreed by both parties or required by law.

17. Payments

Payments may be collected by Stuudy or by a Partner.

Payments may be processed through banks or third-party payment providers. The payment provider’s separate terms may apply.

Users are responsible for:

  • providing valid payment information;
  • ensuring sufficient funds;
  • bank charges;
  • currency conversion expenses;
  • international transfer fees; and
  • correctly stating any payment reference requested by Stuudy or the Partner.

Where Stuudy collects a payment on behalf of a Partner, Stuudy may act solely as a collection intermediary.

A payment is considered completed only after the relevant amount is credited to the designated account and can be identified.

18. Invoices

Invoices will be issued in accordance with applicable Turkish tax legislation.

Users are responsible for providing accurate billing information.

An invoice does not by itself prove that every third-party service has been completed or accepted by a Partner.

19. Statutory Right of Withdrawal

Consumers entering into a distance contract may have a statutory right to withdraw from the contract within 14 days without providing a reason and without paying a penalty, subject to applicable law and statutory exceptions.

For service contracts, the withdrawal period generally begins on the date the contract is concluded.

The user may exercise the right of withdrawal by sending a clear written statement to:

[WITHDRAWAL EMAIL ADDRESS]

The statement should include:

  • the consumer’s name;
  • contact information;
  • the relevant order or invoice number;
  • the service concerned; and
  • a clear statement that the consumer wishes to withdraw.

Where the consumer expressly requests that performance begin before the withdrawal period expires, Stuudy may charge a proportionate amount for services already performed.

The right of withdrawal may expire after a service has been fully performed where:

  • performance began with the consumer’s prior express request or consent;
  • the consumer acknowledged the consequences for the right of withdrawal; and
  • the applicable statutory requirements were fulfilled.

The right of withdrawal may not apply to certain personalised, fully performed, time-specific or digital services where a statutory exception applies.

Mandatory consumer rights remain unaffected.

20. Cancellation and Refunds

20.1 Services supplied directly by Stuudy

Cancellation and refund conditions displayed in the applicable offer, checkout page or service agreement will apply.

Where legally permitted, Stuudy may deduct:

  • the value of services already performed;
  • non-refundable third-party charges;
  • application fees already paid;
  • translation, certification or courier costs already incurred;
  • payment provider costs that cannot be recovered; and
  • other documented expenses incurred at the user’s request.

No refund is due solely because:

  • an application was rejected;
  • a visa was refused;
  • a scholarship was not awarded;
  • a user changed their preferred university, programme or country;
  • admission conditions changed;
  • the user failed to supply documents;
  • the user missed a deadline; or
  • the user decided not to continue,

unless a refund is required under mandatory law or expressly promised in writing.

20.2 Partner services

Where a Partner supplies the service, the Partner’s cancellation and refund policy applies.

Stuudy may assist with communication but cannot independently approve a refund owed or controlled by a Partner unless Stuudy has been expressly authorised to do so.

20.3 Refund processing

Approved refunds will be returned using the original payment method where reasonably possible.

Processing periods may depend on the Partner, bank, payment provider and country involved.

21. User Content

Users may submit documents, photographs, messages, reviews, comments and other content.

Users retain ownership of their content but grant Stuudy a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process and transmit that content as necessary to:

  • provide the requested service;
  • submit authorised applications;
  • communicate with Partners;
  • operate the Platform;
  • maintain records;
  • prevent fraud; and
  • comply with legal obligations.

Stuudy will use testimonials, names, photographs or videos for public advertising only where there is an appropriate legal basis or permission.

Users must not submit content that:

  • is false, fraudulent or misleading;
  • infringes intellectual property rights;
  • violates another person’s privacy;
  • contains personal data without authority;
  • is unlawful, defamatory or discriminatory;
  • contains malware or harmful code;
  • impersonates another person; or
  • manipulates reviews or ratings.

22. Reviews and Testimonials

Reviews must reflect genuine experiences.

Users and Partners must not:

  • submit fabricated reviews;
  • purchase positive reviews;
  • threaten users because of negative reviews;
  • offer undisclosed rewards for favourable reviews; or
  • manipulate ratings.

Stuudy may request evidence that the reviewer used the relevant service.

Stuudy may remove reviews that are fraudulent, unlawful, irrelevant, abusive or inconsistent with these Terms.

23. Prohibited Conduct

Users and Partners must not:

  • use the Platform for an unlawful or fraudulent purpose;
  • submit false documents or applications;
  • access another person’s account without authority;
  • interfere with Platform security;
  • introduce malware, bots or harmful code;
  • scrape or systematically extract Platform data without permission;
  • reproduce Stuudy’s database;
  • reverse engineer Platform software except where legally permitted;
  • bypass Stuudy’s payment or referral process;
  • contact Partners in order to avoid agreed service fees or commissions;
  • send spam or unsolicited marketing;
  • harass staff, users or Partners;
  • engage in unlawful discrimination;
  • manipulate rankings or recommendations; or
  • place an unreasonable technical burden on the Platform.

24. Reporting Illegal or Harmful Content

Users may report content they believe to be illegal or contrary to these Terms by contacting:

[CONTENT REPORTING EMAIL]

A report should include:

  • the exact location of the content;
  • an explanation of the alleged violation;
  • available supporting evidence;
  • the reporting person’s contact information, unless an exception applies; and
  • a statement that the report is submitted in good faith.

Stuudy may investigate and remove, restrict or disable access to content where appropriate.

Where required by applicable law, Stuudy may provide the affected user with a statement of reasons and information about available complaint procedures.

Knowingly false or abusive reports may result in account restrictions.

25. Account Suspension and Termination

Stuudy may restrict, suspend or terminate access where:

  • these Terms are materially or repeatedly violated;
  • false or fraudulent information is submitted;
  • payment obligations remain overdue;
  • the account creates a security risk;
  • the user engages in unlawful activity;
  • the user abuses staff, Partners or other users;
  • continued access may cause harm; or
  • action is required by a competent authority.

Where legally required and reasonably possible, Stuudy will provide notice and an explanation.

Users may submit an objection to:

[COMPLAINTS EMAIL]

Users may close their account by contacting Stuudy. Account closure does not automatically cancel existing contracts, bookings, applications or payment obligations.

26. Business User and Partner Accounts

Partners and Business Users may be subject to a separate partnership, recruitment, commission, listing or service agreement.

Partners must disclose all information reasonably required to present their services accurately.

Stuudy may restrict or terminate a Partner account where the Partner:

  • supplies misleading information;
  • repeatedly fails to provide confirmed services;
  • breaches payment or commission obligations;
  • receives substantiated serious complaints;
  • infringes applicable laws;
  • exposes users to a safety risk; or
  • materially breaches its agreement with Stuudy.

Except where immediate action is required because of fraud, illegality, security risk or repeated breach, Stuudy will provide reasonable notice and a statement of reasons.

27. Partner Ranking and Data Access

Where applicable to Business Users, Stuudy will provide general information concerning the main parameters determining Partner ranking.

Depending on the service and applicable agreement, Partners may have access to:

  • enquiries assigned to them;
  • application information shared with authorisation;
  • booking information;
  • performance information;
  • aggregate Platform data; and
  • communication records relating to their services.

Partners do not receive unrestricted access to personal data or data relating to competing Partners.

Data access after termination will be governed by the Partner agreement, applicable law and Stuudy’s data retention obligations.

28. Changes Applicable to Business Users

Material changes to terms governing Business Users will be notified within a reasonable period before taking effect.

Where applicable law requires a specific notice period, that period will be observed.

Immediate changes may be made where necessary to:

  • comply with law;
  • address fraud or security risks;
  • prevent harm;
  • respond to an authority; or
  • correct an urgent technical issue.

29. Intellectual Property

The Platform and its original content, including its:

  • software;
  • source code;
  • database structure;
  • design;
  • text;
  • graphics;
  • logos;
  • trademarks;
  • application systems;
  • matching systems; and
  • recommendation systems,

are owned by or licensed to Stuudy.

Users receive a limited, revocable, non-exclusive and non-transferable right to use the Platform for its intended purpose.

Users may not copy, modify, distribute, sell, licence or commercially exploit the Platform without Stuudy’s prior written permission.

The names, logos and materials of Partners remain the property of their respective owners.

30. Third-Party Services

The Platform may contain links or integrations relating to:

  • universities;
  • application portals;
  • payment providers;
  • scheduling tools;
  • messaging services;
  • maps;
  • accommodation platforms;
  • insurers;
  • banks;
  • blocked-account providers; and
  • other external services.

Third-party services are governed by their own terms and privacy notices.

Stuudy does not control and is not responsible for the availability, security, accuracy or practices of an independent third-party service.

31. Data Protection and Privacy

Stuudy processes personal data in accordance with applicable data protection laws and its Privacy Policy.

Depending on the circumstances, this may include the Turkish Personal Data Protection Law No. 6698 and, where applicable, the European Union General Data Protection Regulation.

The Privacy Policy will explain:

  • the categories of personal data collected;
  • the purposes and legal bases for processing;
  • data retention periods;
  • data sharing with Partners;
  • international data transfers;
  • automated processing;
  • cookies and similar technologies;
  • user rights; and
  • the relevant contact channels.

Where a user requests an application, booking or Partner contact, relevant personal information and documents may be shared with that Partner as explained in the Privacy Policy and applicable notices.

The Privacy Policy and any consent form must be presented separately from these Terms.

32. International Data Transfers

Stuudy operates in the international education sector and may need to transfer personal data to universities, Partners, service providers or technology systems located outside Türkiye.

International transfers will be carried out using an applicable legal basis and appropriate safeguards as required by data protection law.

Users should review the Privacy Policy for detailed information.

33. Electronic Communications

Stuudy may communicate through:

  • email;
  • account notifications;
  • SMS;
  • telephone;
  • WhatsApp or similar messaging services;
  • video meeting platforms; and
  • other channels selected by the user.

Users are responsible for maintaining current contact information and regularly checking communications relating to deadlines and applications.

Marketing communications will be sent only where there is an appropriate legal basis. Users may opt out of marketing messages at any time.

Operational and contractual communications may continue where necessary to provide an active service.

34. Platform Availability

Stuudy aims to provide reliable access but does not guarantee uninterrupted or error-free operation.

The Platform may be temporarily unavailable because of:

  • maintenance;
  • security updates;
  • technical failures;
  • system changes;
  • third-party outages;
  • internet or infrastructure failures;
  • legal requirements; or
  • force majeure.

Stuudy may update, replace or discontinue Platform functions where reasonably necessary.

Material changes affecting an active paid service will be handled in accordance with the applicable contract and mandatory law.

35. Liability

Stuudy is responsible for performing services it supplies directly with reasonable care and professional diligence.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

To the extent permitted by law, Stuudy is not responsible for:

  • decisions made by universities or authorities;
  • the conduct or performance of independent Partners;
  • incorrect information supplied by the user;
  • deadlines missed by the user;
  • failures of third-party systems;
  • indirect or unforeseeable losses;
  • changes in immigration or admission rules;
  • exchange-rate losses;
  • travel or accommodation expenses incurred before final confirmation; or
  • events outside Stuudy’s reasonable control.

Where Stuudy is liable for an ordinary negligent breach of an essential contractual obligation, liability will be limited to the foreseeable and typical loss arising from that breach, except where mandatory law provides otherwise.

Consumer rights concerning defective or incomplete services remain unaffected.

36. Force Majeure

Stuudy will not be liable for delay or non-performance caused by circumstances outside its reasonable control, including:

  • natural disasters;
  • epidemics or pandemics;
  • war or civil unrest;
  • strikes;
  • government restrictions;
  • border closures;
  • changes in visa procedures;
  • cyberattacks;
  • power or internet failures;
  • transport disruption; or
  • closure of an institution.

Stuudy will take reasonable steps to minimise the effect of such circumstances.

37. Indemnification by Business Users

To the extent permitted by law, a Business User or Partner must indemnify Stuudy against third-party claims caused by:

  • unlawful or misleading Partner content;
  • infringement of intellectual property rights;
  • a breach of data protection law;
  • services supplied by the Partner;
  • fraud or serious misconduct; or
  • a material breach of its contract with Stuudy.

This clause does not apply to consumers.

38. Complaints

Complaints may be submitted to:

STUUDY EĞİTİM HİZMETLERİ TİCARET ANONİM ŞİRKETİ

Mimar Sinan Mahallesi, Üsküdar Caddesi, Yedpa Sitesi No: 1H/2, İç Kapı No: 51, Ataşehir, İstanbul, Türkiye

Email: [COMPLAINTS EMAIL]

A complaint should contain:

  • the user’s full name;
  • account email address;
  • application, booking or invoice number;
  • a description of the issue;
  • supporting documents; and
  • the requested resolution.

Stuudy may request further information and will review complaints within a reasonable period.

39. Consumer Disputes

Consumers may use the dispute resolution mechanisms available under the applicable consumer protection legislation.

Consumers in Türkiye may apply to the competent Consumer Arbitration Committee or Consumer Court depending on the nature and monetary value of the dispute.

Applications may also be made through available official electronic government systems where permitted.

Nothing in these Terms restricts a consumer’s right to apply to a competent public authority or court.

40. Governing Law

These Terms are governed by the laws of the Republic of Türkiye.

Where a consumer habitually resides in another country, this choice of law does not deprive the consumer of mandatory protections that cannot be excluded under the law applicable to that consumer.

Where European Union law applies because Stuudy offers relevant services to users located in the European Union, applicable mandatory European Union obligations remain unaffected.

41. Jurisdiction

For disputes involving consumers, the mandatory jurisdiction rules applicable to consumers will apply.

For disputes between Stuudy and merchants, companies or Business Users, the İstanbul Anatolian Courts and Enforcement Offices shall have jurisdiction, unless a separate written agreement provides otherwise.

42. European Union Representative

Where Stuudy is legally required to appoint a representative in the European Union under applicable digital services or data protection legislation, the representative’s information will be published here:

EU Representative: [NAME]
Address: [ADDRESS]
Email: [EMAIL]

This section will apply only where such an appointment is legally required.

43. Amendments to These Terms

Stuudy may amend these Terms where reasonably necessary because of:

  • legal or regulatory changes;
  • new Platform functions;
  • changes to service models;
  • security requirements;
  • changes to Partner or payment systems;
  • correction of errors; or
  • operational requirements.

Material changes will be communicated within a reasonable period before taking effect.

Changes will not apply retroactively unless required by law or expressly accepted.

Users who do not agree to a material change may stop using the Platform and close their account. Existing paid services will remain subject to the applicable agreement unless otherwise required by law.

44. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will be replaced by the applicable statutory rule or, where legally possible, by a valid provision that most closely reflects the original purpose.

45. No Waiver

A failure or delay by Stuudy in exercising a contractual right does not constitute a waiver of that right.

A waiver is effective only where expressly made in writing.

46. Entire Agreement

These Terms, together with the applicable:

  • service description;
  • order confirmation;
  • Privacy Policy;
  • Cookie Policy;
  • withdrawal information;
  • Partner terms; and
  • separately signed service agreement,

constitute the contractual framework governing the relevant service.

47. Language

These Terms may be published in Turkish, English and other languages.

In the event of a discrepancy, the Turkish version will prevail, except where mandatory consumer law requires a different interpretation.

48. Contact

For questions concerning these Terms, please contact:

STUUDY EĞİTİM HİZMETLERİ TİCARET ANONİM ŞİRKETİ

Mimar Sinan Mahallesi, Üsküdar Caddesi, Yedpa Sitesi No: 1H/2, İç Kapı No: 51, Ataşehir, İstanbul, Türkiye

MERSIS Number: 0781108918600001
Istanbul Trade Registry Number: 1012735
Tax Identification Number: 7811089186